What’s the Best Courier Software For A Small Business? (2024)

Custom Image - Courier Software for Small Businesses

Courier software is highly essential to parcel and delivery businesses. With a proper system, you can easily manage every aspect of your operations: tracking, inventory management, or invoicing.

Courier software is akin to the backbone of a parcel and delivery business.

We listed the top ten courier software for small businesses to help you make an informed decision.

Top 10 Courier Softwares For Small Businesses

1. Route4Me

Hands down, Route4Me route planner is the best courier software for small businesses. Once you set it up, it virtually runs on auto-pilot, so you can focus on growing your business.

All you have to do is to upload or manually input your list into the software and indicate the number of drivers.

You’ll have well-planned and optimized multi-stop routes that will save you time and money.

So whether you have one or 1,000 drivers, you don’t need to go through the laborious task of planning their routes one by one.

Route4Me also gives you visibility on your drivers’ current whereabouts, so you know the tasks that have been done, what is currently being done, what has yet to be done, and what is delayed.

Route4Me also collects your business data and metrics, such as mileage, route manifests, and other detailed driving costs, so you can make sound decisions on how to run your business more efficiently.

You can start a 7-day free trial with Route4Me by clicking the buttons below!

2. Detrack



Detrack is another excellent courier software for small businesses. It provides a user-friendly interface that lets you keep track of your couriers even though you’re not on the road.

Customers can also view and track their deliveries using Detrack, minimizing the need for manual updates, which can consume plenty of your time.

This gives your customers peace of mind, and a happy customer is a returning customer. An Electronic Proof of Delivery is also integrated within Detrack to provide you with the best protection.

3. Deliforce


  • Streamlines entire business operations
    Optimizes logistics
  • Advanced dispatching
  • Real-time tracking and alerts


  • Reporting feature can be enhanced
  • Can’t customize colors in dashboard

Deliforce is an effective courier service, especially for last-mile deliveries.

Enterprises and operations can be better supported to achieve optimized logistics delivery to boost their productivity and growth.

You can automate your optimization, dispatch, and delivery, so you can have more time to source other clients to grow your business.

Deliforce also allows you to monitor delivery reports and view data analytics.

4. Track-POD


  • Advanced map-based route planning
  • Provides Proof of Delivery with every order
  • Provides data for courier tracking and analytics
  • Custom safety checklist


  • Routes cannot be edited once started

As the name suggests, the Track-POD shipping software provides a detailed Proof of Delivery (POD) with every order.

Having this in place can help with minimizing tedious paperwork and avoiding fake delivery attempts and delayed deliveries.

This software can also track the current location of your couriers and provide dynamic ETAs to your customers through a simple web dashboard or mobile application.

However, it must be said that once a route has started, you can no longer make changes to it.

5. Shippo


  • Great for small businesses using popular e-commerce platforms
  • User-friendly
  • Can print shipping labels directly


  • No route optimization
  • No driver scheduling

The best part about Shippo is that it can be integrated with many popular e-commerce platforms like Etsy, Shopify, and GoDaddy.

Its interface is user-friendly and intuitive, so you won’t have problems understanding what to do.

However, Shippo doesn’t offer route optimization, nor will you be able to provide delivery schedules to your drivers.

You can partner with one of their accredited couriers (such as USPS, FedEx, or Couriers Please) instead, with discounted rates of up to 90 percent off. You can then schedule your
chosen courier to pick up your packages at your selected time.

why you need a courier management software written on a custom image

6. PingDelivery


  • Great value for the price
  • Excellent customer service
  • Connects your business to their growing network


  • No route optimization

PingDelivery is a highly efficient courier software focusing on inventory and warehouse management.

This logistic platform will also allow you to automate your delivery processes and give you key data analytics to determine which area of your business needs improvement.

The software is also customizable to fit your needs. You simply have to get in touch with their highly responsive technical support, so they can add the functions that best fit
your business.

This is also the best option if you want someone else to deliver for you. PingDelivery has partners worldwide, including Asia, Africa, and Latin America.

7. ShipStation


  • User-friendly
  • Excellent mobile app
  • Link as many sales channels as you want


  • Not the best for large businesses
  • Unresponsive customer support

ShipStation is a pretty popular web-based shipping solution for small businesses. It can streamline your order fulfillment process and be integrated into various shopping cart platforms like eBay, Shopify, and Etsy.

This software provides various order and inventory management features to help you execute efficient shipping processes.

You can manage orders in the order management tab and even access cheap rates with any of their partner couriers.

8. OptimoRoute


  • Offers SMS and email updates
  • Advanced scheduling
  • Live tracking and dynamic ETAs


  • Proof of delivery is only available in the PRO plan
  • A bit expensive

OptimoRoute has a strong focus on route and schedule optimization, so if this is something you need in your small business, this is the way to go.

It is one of the best choices if you need to optimize your current workforce schedule to hire more people to cater to more orders.

Because OptimoRoute is more driver-focused, the software allows you to change driver schedules even when they’re already making daily rounds.

This software will also save you time, as you can make schedules five weeks in advance if you already have the data.

9. Tookan


  • Can be customized according to your needs
  • Stellar customer service
  • Customers receive SMS/email updates


  • Not the best for large businesses
  • The app uses up your device’s battery too fast

Tookan is a powerful courier software that allows couriers to communicate with transport managers.

You can manage, create, and automate schedules for your workforce by creating well-optimized routes based on workload and availability.

The admin team has visibility on the real-time operations, and they don’t even have to be on the road. Customers can also track the real-time status of their orders via the dynamic ETAs.

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10. Onfleet


  • Provides in-depth analytics on individual couriers
  • Live tracking on couriers
  • Dynamic ETAs for customers
  • SMS and email updates for customers


  • Can’t customize Proof of Delivery
  • Slightly expensive

Onfleet is one of the most popular courier software, and for a good reason. It has extensive route optimization features, such as load optimization and traffic congestion, apart from the standard planning and optimizing.

This software also has a built-in Proof of Delivery system to minimize paperwork and keep you protected.

Your customers can also stay in the loop of their current orders via dynamic ETAs and email/SMS notifications.


Want To See For Yourself How Route4Me Can Supercharge Your Small Business?

Whether you want to optimize delivery routes, keep customers updated about their delivery status, track vehicles in real-time, or reschedule deliveries quickly… Route4Me helps you achieve that!



Why should small businesses use courier software?

Small businesses should use courier software because this will help them streamline their entire delivery process, from choosing the technician best fit for the job to getting
the order to the customer.

How do you choose the best courier for small businesses?

Understanding your business needs is essential before deciding which courier software to use. It’s best to check the features and cost of the service and see if it can
complement your current business model.

In Conclusion

Courier software is an excellent way for small businesses to streamline their shipping and delivery processes.

The right software can help you automate schedules for your couriers, track packages, send delivery notifications, and connect with third-party carriers.

It’s also pretty awesome if your courier software is powerful enough to handle route planning and optimization because you won’t need to rely on third-party couriers.

A well-planned and organized route can save you the time, money, and resources you need to grow your business.

Route4Me does all these for you and more. Sign up for our free 7-day trial today.

About author: Dominic Walker

Dominic Walker works as a content marketer as part of Route4Me’s worldwide remote workforce. A teacher of over 15 years, Dom knows how to break complex ideas down to the very basics and explain them in a digestible way. He loves answering questions, so if you’re wondering about route optimization, jazz guitar, or how to land a fat bass, Dom is your guy.


About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.