Your consumers can make or break your company. According to a report by the Capgemini Research Institute, three-quarters of people are willing to spend more if they are satisfied with the delivery services. The report also states that 55% of consumers will switch to a competitor if it offers a faster delivery service. The same […]
Farm to door delivery has become more important than ever. The low touch factor is especially a big draw at a time when a trip to the supermarket would involve substantial health risks and anxiety. People are also looking for the convenience of having fruits and vegetables delivered to their doorsteps. By meeting the dynamic […]
Customers don’t just want good service – they want outstanding service. And if you want to stop your customers from running over to your competitors, that’s exactly what you need to deliver. Fleet management software will help you do this. A daily route planner allows your field employees to arrive on time, every time. Such […]
The internet, globalization, and other modern factors have burdened businesses with more competition than ever before. It’s much more difficult to set yourself apart than it used to be. That makes customer experience especially important. When competitors have similar price points and product quality – which is so often the case in today’s crowded business […]
You can’t have a business without customers. How do you convince potential customers to start using your service? And how do you make sure the customers you already have don’t abandon you for one of your competitors? There’s no simple answer to those questions, but it certainly helps to keep up with cutting edge technology. […]
Gas ain’t cheap. Businesses that send employees out to meet with their customers are very aware of this fact. Every dollar spent on gas is a dollar that could have been used for something else instead. Figuring out how to use less gas allows businesses to increase their profit margins significantly. So, what can you […]
Ecommerce is on the rise. The burgeoning industry seems to grow more than expected every single year. This is both a blessing and a curse for delivery companies. Sure, there’s more business than ever before – but there’s more competition than ever before as well. Customer service is critical for setting yourself apart and giving […]
Ben Franklin once said that only two things are certain in life: death and taxes. If Franklin were alive today, he probably would’ve added traffic to that list. Traffic seems to be inescapable. But when you have GPS tracking software, you can avoid it as much as possible. What’s The Cost Of Getting Stuck In Traffic? To understand what […]
If your customers don’t trust you, your business will fail. A survey conducted by the consulting firm Rare found that 83% of consumers say that their loyalty to a brand depends on trust. According to this survey, trust is a more important factor to consumers than price (81%) and quality (80%). Trust will help you keep your current […]
Tom Petty said it best: “The waiting is the hardest part.” Don’t you hate it when you go to the doctor and show up a couple minutes before your appointment time, but then you still need to wait for a half hour or more? Isn’t that the whole point of setting an appointment time – so […]
