What Is Routing And Scheduling?

How routing software can help with routing and scheduling
Featured image credit : one photo/Shutterstock.com

Businesses that regularly send employees out into the field are forced to cover a lot of costs. Travel is expensive. You need to pay for gas and vehicle maintenance, and there’s also the cost of your field employee’s time as they drive from stop to stop.

Without an effective routing and scheduling process in place, businesses that depend on field employees will see their expenses soar.

What Is Routing And Scheduling?

Routing is the process of finding the most efficient way to visit a set of stops. Scheduling is the process of arranging stops in the best possible order, while accounting for factors such as traffic patterns and customer availability.

Why Is Routing Software Important In Routing And Scheduling?

Routing software works wonders for courier services, telecom companies, and all other businesses that send employees out into the field. Such software lowers transportation costs, improves productivity, and allows you to make more money.

Want To See For Yourself How Route4Me Can Boost Your Profits?

Whether you want to slash the time it takes you to plan routes for your drivers, increase the number of stops they can make, or keep your customers satisfied knowing that your drivers show up on time… Route4Me helps you achieve that!

Here’s the thing about route planning: it’s complicated. In addition to figuring out the best directions to give your field employees, you need to consider traffic, weather, construction, and many other potential obstacles.

That can take a long time to do by hand. Depending on the number of stops you need to make, it can take hours. Also, when you plan routes by yourself, you run the risk of making mistakes. You might send one of your field employees directly into a traffic jam, or you might accidentally schedule a visit during a time when the customer isn’t available.

And what if a customer asks you to go to a different address at the last minute? Changing one stop will affect how you approach all of your other stops. If you plan your routes manually, you won’t have time to switch out a stop and plan a new route from scratch. You’ll need to disappoint the customer by denying their request.

That’s why you need route optimization software. With a trip planner, you can plan your route in less than a minute. You just need to plug in the addresses or coordinates you want to visit, set the parameters (number of vehicles, time windows, etc.), and then you’re good to go. If a customer makes a last-minute request, you can easily accommodate it, as it will only take you 60 seconds to make the change and re-optimize your route.

Route planners provide you with more accurate and efficient routes, so your field employees will have everything they need to arrive to each of their stops on time.

Track Your Team In Real-Time

You shouldn’t just use any routing optimization software. Some are better than others. It’s important for you to make sure that the routing software you invest in has a GPS tracking feature.

One of the biggest challenges to managing a field operation is that you don’t really know what your field employees are doing when they’re on the road. They might be working hard, or they might be slacking off. You can’t see them, so how do you know?

GPS tracking is how. It shows you where your field employees are and how fast they’re going in real-time. That way, you can always confirm that they’re sticking to their routes and staying on schedule.

You can also use this feature to improve customer service. The best route planners have online customer portals, which allow you to share tracking data with your customers. It displays your field employee’s real-time location on a map. That will give your customers some peace of mind.

So, can you think of any other benefits of automated routing and scheduling? Do you have any questions about this article? Feel free to let us know in the comments section below.

Finally, answering the following three questions correctly will confirm that you understand the concept of routing and scheduling:

  1. What is routing and scheduling?
  2. Why is route optimization software preferable to manual route planning?
  3. How does routing software improve customer service?

Want To See For Yourself How Route4Me Can Boost Your Profits?

Whether you want to slash the time it takes you to plan routes for your drivers, increase the number of stops they can make, or keep your customers satisfied knowing that your drivers show up on time… Route4Me helps you achieve that!

Leave a Reply

Your email address will not be published. Required fields are marked *