What Is White Glove Delivery & When Should You Use It? (2024)

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A 2017 study about customer satisfaction in the U.S. showed that 21% of adults who ordered a large item received a damaged product.

At least once in our life, we’ve tried sending something via a private shipping company, but how can we ensure the parcel’s safety?

Are there any services better than the usual delivery guy on your porch? Read on to discover what is white glove delivery.

White Glove Delivery: What Is It?

The term “white gloves” refers to handling something in the most careful way possible. Therefore, white glove delivery service serves as additional protection for a parcel.

Like other businesses, it includes planning the optimized routes from the pinned location to the customers’ homes and designing the packaging that best protects the parcel.

How Does White Glove Delivery Work?

The white glove services attract customers not only because of its delicate handling of parcels and delivery speed but also because of the additional services offered by the company.

White glove delivery service not only delivers your parcel, but they are also responsible for unpacking, assembling, and dismantling the crate inside your house.

How Much Is Its Shipping Cost?

White glove delivery experts ensure that the products (even those that are delicate, like lab equipment) will arrive straight to the customer’s doorstep in pristine condition.

Due to their extra care in shipping the wooden crates, their shipping will cost you between $100 – $250 depending on your location, type of parcel, any additional cost, and extra charge.

It is best to ask about the price before availing of a white glove delivery as it can get pricey if your parcel is difficult to ship.

White Glove Delivery Services Usually Offered

Delicate Package Handling

Being the main hook of the white glove service, delicate package handling will ensure that high-value items will arrive at the customer’s home without a slight hint of damage.

High Standard Protective Packaging

The white glove delivery team uses special crates, bubble wrap, packing peanuts, foams, and pads to ensure the parcel’s safety.

How to Reduce Packaging Costs

Pre & Post Site Inspections

Trained professionals will inspect the parcel first before they accept the delivery process and make sure that the customer themselves receives the white glove package.

You no longer have to worry about the delivery man throwing the parcel on your curb.

Attentive Customer Service

The trained personnel ensure that the customers get premium customer service by having a team updating them on every part of the delivery.

White glove shipping service offers post-delivery assistance to answer any client’s questions and assist them with assembling their parcel.

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Safe, Clean Transportation

Customers wouldn’t have to worry about their packages being littered with other garbage or spilled with water along the shipping process.

Medical and lab equipment is handled with the utmost care and carefully packed and stored in the warehouse before shipping.

Product Assembly Or Dismantle

Companies offering white glove services also offer assembly or dismantle services.

A professional mechanic can assemble medical equipment like x-ray and ultrasound machines from the white glove delivery service team.

If the product needs to be exchanged, the white glove delivery company will be the one to dismantle the product and deliver the new one as well.

What Are the Benefits of Using It?

White glove delivery service assures the customer that the items, whether small like electronic devices or bulky items like machines, will arrive in the best condition possible.

Additional benefits include premium parcel assistance, top-tier packaging, the premium service of inside delivery, professional assembly, and dismantling of the parcel.

Who Needs White Glove Delivery?

Individual Customers

Someone Who Collects/Owns Expensive Stuff

Home appliances like expensive washing machines require a standard shipping company to have additional costs for insurance during the shipping process.

It’s better to avail of a white glove delivery service and have the machine assembled inside your house.

It provides less heavy lifting on the client’s part as well.

Interior Designers That Uses Expensive Furnishings

White glove shipping services ensure business owners (like an Interior Designer) get their products on time and without damage.

High-End Furniture Manufacturers

White glove service ensures that high-end furniture items from various companies will arrive at the location without dents.

These will also be assembled by a professional after being delivered.

Art Or Antique Gallery Owners

Antique dealers need more than standard packaging materials. White glove packages ensure that fragile antique items are always in the best condition.

Contractors And Builders Of High-End Properties

Properties with high-end furniture and materials will need a courier that can handle their items with extra care.

Any damage to a sofa, wall plaster, or other furniture can reduce the value of a property, and white glove delivery can prevent this from happening.

B2B & B2C Companies

Customers with huge companies need to deliver their goods to other companies or directly to consumers without the risk of damaging their products.

Logistics companies that offer white glove delivery also ensure that large amounts of products from businesses will reach their destination safely.


Is White Glove delivery worth it?

White glove delivery services are worth it, especially if you are a business owner.

If you own a company or a business and would like to ensure the safety of your products, then the best option is to avail of a white glove service.

What products benefit from a White Glove Delivery?

Any product you want to be delivered without worrying about them getting damaged benefits from white glove shipping services.

A company that sends white-glove deliveries is a company that genuinely cares for its product regardless of whether the product is expensive, antique, or just a souvenir.

Wrapping Up

Now that you know everything about white glove delivery, is shipping your items with an added safety measure worth the extra cost?

Whether you need to send an important parcel or are managing a courier business, having access to a reliable route-planning service is a must.

Route4Me route planner offers route optimization services that carefully plan how best to ship your parcels efficiently and timely. Sign up for a 7-day free trial.


About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.