Are you considering using Routific to optimize service routes? In this blog, you’ll read honest Routific reviews that unpack its features, pricing, and how it performs in real-world scenarios.
It would help you determine whether Routific is the right fit for your business. At the end of the blog, we’ll also share the best alternative to Routific.
Table of Contents
Key Takeaways from Routific Reviews
- Routific is a popular last-mile application with all the basic features such as vehicle tracking, and delivery notifications. It is primarily ideal for small businesses with simple routing needs.
- The software has a clean and easy-to-use interface so you can seamlessly navigate it without much effort.
- Routific offers drivers more control and optimizes routes based on past traffic patterns, making them easier to follow. However, users reported the traffic estimates are often inaccurate.
- While users love Routific’s customer support, the pricing model is a concern for businesses with large fleets as costs increase with more vehicles.
- The software lacks some necessary features such as barcode scanning, in-app driver chat, and return-to-depot.
Multi-Stop Route Planner App
A Quick Overview of Routific Delivery Management Software
Routific is a cloud-based last-mile optimization solution designed to simplify field service operations.
The software helps you plan and dispatch delivery routes efficiently, track drivers in real-time, and stick to your schedules.
It also offers proof of delivery, and delivery notifications and even lets you adjust routes on the go.
Whether you’re managing a small fleet or coordinating multiple deliveries for a farm or grocery service, Routific’s user-friendly interface has you covered.
The added bonus of a 7-day free trial makes it easy to see if it’s the right fit for your business.
Overall, Routific sounds impressive, right? But is it too good to be true?
They say it’ll cut down your driving time and save you money, but can it really?
We’re about to dive into all that—so stick around, and we’ll see if Routific lives up to the hype or if it’s just all talk.
Key Features
Routitic offers several features to improve efficiency and customer satisfaction. Here’s a quick look at them.
Route Optimization
Routific’s advanced routing algorithm considers traffic patterns, vehicle capacity, time windows, and stop priority to map routes that are fast, straightforward, and don’t cross paths with other drivers.
It even offers an API you can integrate in your own delivery management system.
Customer Notifications
Routific keeps your customers updated with tracking links that let them see where their package is when it’ll arrive, and even where it was dropped off with photos as proof if they’re not around to receive it.
However, users reported dissatisfaction with their customer notification templates.
Real-time Tracking
You can monitor drivers in real-time and communicate immediately if you find them going off route, taking more time, speeding up or even stuck due to vehicle breakdown or road mishap.
Reporting and Analytics
Routific offers reporting and analytics features to help you evaluate driver performance like whether deliveries were on time, late, or missed. You can even download the reports as PDFs or print them out for quick access.
Proof of Delivery
With Routific’s driver app, drivers can easily snap photos or grab customer signatures for proof.
Routific Reviews: Route Optimization
Route optimization is the backbone of any delivery route planning software. Routific promises to be one of the best at this, but the reviews? Well, they’re a bit of a mixed bag.
Routific claims their software stands out because it can predict traffic patterns, avoid overlapping routes, and factor in driver familiarity with specific zones. Sounds great, right?
However, some users have pointed out a few headaches.
They say Routific is not the best when handling clustered stops or considering the driver’s final destination—sometimes multiple drivers end up on the same street.
Source: G2
Also, a user pointed out that the “re-optimizing” message keeps popping up every time they move a stop, wasting time. And others have complained about the challenge of optimizing routes when you have to factor in vehicle capacity—apparently, Routific struggles with that.
Source: G2
So, while it generally does a decent job at optimizing routes, it’s not perfect.
Routific Reviews: User Interface and Experience
Routific has a simple, no-nonsense interface, so even if you’re not tech-savvy, you can still figure it out fast. That’s a big benefit because you can get it up and running without wasting a lot of time on training.
Users like how it cuts down the time dispatchers spend planning routes—just upload your delivery spreadsheets, and it sorts everything out.
Now, not everyone finds it seamless. Some users pick it up easily, but others hit some bumps figuring out all the features. Still, most people agree it’s a great tool for handling their delivery operations.
Routific Reviews: Customer Support
Routific’s commitment to great customer service is frequently highlighted as a strong point, with many users praising the responsiveness and helpfulness of the support team.
Routific offers email, and chat support only to address user issues and inquiries. Plus, Routific doesn’t offer round-the-clock support. You can only connect with them between 9 am to 5 pm from Monday to Friday.
That’s a big downside, especially when there are better options like Route4Me, offering 24/7 support and more ways to reach them.
Routific Pricing Review
Here’s the scoop on Routific’s pricing, but let me tell you—Route4Me is the smarter choice.
Routific offers three plans: Essential at $49, Professional at $69, and Professional+ at $93 per vehicle, per month.
Now, if you’re ready to commit for the year, those prices drop to $39, $59, and $78 respectively per vehicle, per month.
All plans give you route optimization and a driver app, but here’s the catch—proof of delivery isn’t included in Essential, and tracking is only available with the Professional plan or higher. That leaves a lot of field service and delivery businesses in the lurch.
With Route4Me, though, you get tracking and proof of delivery right in the basic plan. Plus, it’s an all-in-one route planning solution for optimizing multi-stop routes, so you’ve got everything you need from the get-go.
Routific Reviews: Pros
Routific has the following two primary advantages.
User-friendly
Users reported that route planning is seamless with Routific. It is easy to use and doesn’t require technical knowledge, so anyone can use it.
Just upload a spreadsheet or link it to your e-commerce platform; it takes care of the rest. One-click and your drivers have their routes. Plus, you can track everyone’s progress right from your dashboard.
Good Customer Support
Routific has always been praised for their great customer support by several users for its quick and responsive service.
This is highly useful for transportation businesses where timing is everything, and that level of reliability really matters.
There are other benefits of Routific too, such as:
- Centralized delivery management
- Easy integration with popular platforms
- Data importing is quick and seamless
- 7-day free trial
- Pre-made route templates
Routific Reviews: Cons
Here are two primary disadvantages of Routific.
Route Optimization Isn’t Optimal
You can’t rely on the routes optimized by Routific.
A user reported that the software often struggles with clustering stops or considering a driver’s final destination. So, you could end up sending multiple drivers on the same street or even at the same building.
On top of that, traffic predictions aren’t always accurate, leading to delays and forcing you to tweak routes yourself.
And let’s not forget the map—sometimes, it’ll send drivers down unexpectedly narrow roads that only cause more hassle than help.
Inconsistent Branded Delivery Notifications
Routific users struggle to send branded text notifications to customers in different states because of varying regulatory processes.
Also, with Routific, some customers receive texts that look more like spam than a reputable update from the company they’ve ordered from.
Customers may ignore the delivery notification and not be in to receive their package. Depending on their preferences, your drivers may have to return another day, costing you time and money. This could also negatively affect the customer experience and damage your business’s reputation.
There are several other disadvantages of Routific too, such as:
- The timeline feature isn’t the easiest to figure out – it has a learning curve that takes time to get comfortable with.
- It can’t plan routes for multiple days
- No return-to-depot functionality
- Routitic doesn’t offer barcode scanning
- Lacks breadcrumb tracking
The Best Routific Alternative
Route4Me’s route planner is the best alternative to Routific.
It’s built to handle the specific needs of field service teams, sales pros, and any business dealing with last-mile or middle-mile delivery.
Route4Me’s advanced AI-powered route optimization engine isn’t just about planning—it’s about planning smart. You’re looking at up to 35% cost savings, better fleet usage, and way smoother operations.
This is why over 40,000 businesses put their trust in Route4Me.
With Route4Me, managing data for multiple routes becomes seamless, all in one place. And the best part?
It’s accessible to multiple users, whether on your desktop or using dedicated iOS and Android route planner apps, both built for multi-stop routes.
Here are the areas we shine most:
Reliable Route Optimization
Route4Me’s multi-stop route optimization software is like that smooth operator you want on your team.
It’s not going to crash on you or throw up random glitches, even when you’re running it with other software. Route4Me just works and works efficiently, day in and day out.
With Route4Me’s route optimizer software, you’re set up to let your dispatchers and drivers do what they’re meant to—focus on the road and the job, not some tech headache.
And then there’s the flexibility—Route4Me’s routing software gives you control you won’t get with Routific or other routing apps.
Got a customer who called in for last-minute changes? No sweat. You can reassign the route with a click.
Want proof a driver picked up from the depot? Have them snap and upload a pic on the spot.
Plus, you can set up delivery zones that make dispatching way more efficient, automatically grouping stops, routes, and drivers.
The result? Faster, smoother services and deliveries that save time and money—and your customers and drivers are going to appreciate that.
Want To See For Yourself Why Route4Me is the Best Routific Alternative?
Set Weight Limits
With Route4Me, you’re in control of how much your vehicle can handle.
Unlike Routific, which doesn’t quite get this right, Route4Me allows you to set specific weight limits for each vehicle, making sure your route is planned around what it can actually carry.
That’s efficiency on a whole new level—and it’s something most logistics route planning software doesn’t even touch.
Branded Customer Notifications and Tracking Page
Route4Me offers a branded tracking page you can embed right on your website or share with a link.
And it doesn’t stop there—you can customize email and text notifications to match your brand with easy-to-set templates. This ensures your brand vibe stays consistent and professional.
Commercial Vehicle and Truck Routing
Do you have a big truck that can’t fit under certain bridges or use every road? Route4Me’s got you covered with specialized routing for commercial vehicles and trucks.
Route4Me’s route planning software considers all the route limitations so you don’t have to. Routific, on the other hand, skips this essential feature.
Order Scanner
Route4Me makes managing orders easy with its in-app label scanner.
Just scan the label to add, sort, or complete an order—it’s that simple.
Plus, it’s compatible with Bluetooth scanners and even integrates with other CRMs, making it super easy to bring in external orders quickly and accurately.
Multi-Depot Route Optimization
Do you’ve multi-depot routes with multiple vehicles and addresses? Route4Me’s got an add-on that’s a lifesaver.
Drop in your depot locations and customer addresses, and Route4Me crunches through billions of scenarios in seconds, giving you perfectly optimized routes.
It’s not just a time-saver—it also cuts down fuel costs and boosts customer satisfaction.
Source: Route4Me review on Capterra
Marketplace
Route4Me’s Marketplace is like a “build-your-own” route planning solution.
Choose the exact features you need and ignore the rest, or opt for pre-built packages customized to your industry. This custom plan not only gives you more control but also trims down costs by eliminating unnecessary tools.
Multiple Proof of Delivery Formats
Route4Me lets drivers capture proof of delivery in whatever format they want—whether it’s text, video, audio, photo, or signature—without needing separate apps like Routific’s.
Multiple Customer Notification Triggers
Route4Me takes customer updates to another level with seven types of notifications, so your customers are always in the loop.
From notifications when a driver’s on their way to alerts when they’re close, it’s all about transparency and happy customers.
Customer Survey and Driver Ratings
With Route4Me, you get a full picture of customer satisfaction and driver performance.
After every delivery, customers receive a survey link, helping you track what’s working and what’s not.
The data rolls into a user-friendly dashboard, giving you valuable insights into your service quality and driver ratings, all while boosting customer engagement.
Frequently Asked Questions about Routific
What is Routific?
What type of businesses benefit most from using Routific?
Can Routific integrate with other software applications?
What are some complaints about Routific?
Which are the best Routific alternatives?
Conclusion about Routific Reviews
Routific can be a decent option, especially if running a smaller operation with basic needs. But if you’re serious about scaling, improving efficiency, and staying ahead of your competitors, Route4Me is a no-brainer.
We’re talking about a comprehensive route optimization solution that handles everything from multi-stop route planning to real-time tracking, branded notifications, and even customer feedback.
Imagine a route optimization platform that doesn’t just work “okay” but actually gets the job done without a headache—one that keeps your drivers on track, your customers in the loop, and your business moving forward. That’s Route4Me.
Why settle for average when you can go for the best? Give Route4Me a try, and see the difference for yourself.
Want To See For Yourself Why Route4Me is the Best Routific Alternative?
