Top 6 Proof of Delivery Apps in 2024

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Proof of delivery apps are no longer a nice-to-have but a must-have for delivery businesses.

The right proof of delivery app will reduce paperwork, eliminate errors and disputes, and keep you transparent with your customers.

But, with so many options, choosing the best proof of delivery app can be hard, and this article will help.

Below, we’ll share the top proof of delivery apps of 2024, including their features, benefits, and everything you need to know to make an informed decision. So, let’s get started.

The Best Proof of Delivery App

We will cover proof-of-delivery apps that are route planners with POD capabilities. This is because standalone PoD apps don’t exist now.

The delivery route planners allow your drivers to capture proof of delivery and offer many more features to make delivery management easy. You will learn more as we go through them below.

1. Route4Me

Route4Me is a last-mile optimization solution that allows delivery drivers to collect electronic Signatures or attach images, videos, voice recordings, and text notes as digital proof of delivery.

The data is stored on the cloud, so all stakeholders, including dispatchers, managers, and customers, can access it at any time, anywhere.

Route4Me’s delivery planning app enables drivers to capture signatures with their smartphones. So, you don’t need to buy additional eSignature pads. You can also attach multiple images or videos to one stop.

The multi-stop route planner app has a barcode scanner that allows drivers to confirm an order is delivered by scanning a barcode.

Route4Me is easy to use, so drivers can capture and add any POD format seamlessly.

With Route4Me, you don’t need to switch between different apps or software for route optimization and proof of delivery. Everything is in one place, saving you time and reducing stress.

Route4Me’s route planner has many other features that make last-mile delivery operations management easy, such as:

  • AI-powered advanced route optimization algorithms to plan 100% accurate routes with turn-by-turn directions.
  • Built-in commercial GPS tracker to monitor your vehicles and drivers in real time on a digital map.
  • In-app voice-guided navigation.
  • Customer alerts and delivery notifications to inform customers about progress.
  • Self-service order tracking portal for end customers to track their deliveries.
  • Reporting and analytics to get all the delivery details and optimize driver performance and fuel costs.
  • Dynamic geofencing to automate check-in and checkout.
  • Driver Breaks to ensure drivers are well-rested.

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2. Onfleet

Onfleet’s delivery solution enables your drivers to capture photos, notes, and signatures as proof of delivery. PoD is included in all three packages.

Onfleet’s pricing starts at $550 per month, so it’s more suitable for large businesses rather than small and medium-sized companies.

It has barcode scanning and age verification features that you can also use as part of your proof of delivery workflow. But, these features are available only on their expensive plan, starting at $1,265 per month.

Onfleet limits the number of pick-ups or stops per driver. This could be a problem if your drivers need to manage a high volume of deliveries.

However, Onfleet has many other features for delivery service businesses besides proof of delivery, such as route optimization, ETA notifications, and historical analytics.

You can try the route optimizer software for 7 days for free.

electronic proof of delivery

3. DispatchTrack

DispatchTrack allows drivers to capture timestamped and geo-stamped proof of delivery through pictures, signatures, notes, and photos.

All the data is automatically uploaded to the cloud, where you can view and share it instantly.

DispatchTrack integrates telematics into delivery records for users with separate telematics devices.

The software also optimizes routes, tracks deliveries, notifies customers, and monitors and analyzes performance.

The DispatchTrack website doesn’t disclose pricing information or trial details. But, according to Capterra and GetApp, it has a free trial and a monthly starting price of $55.

4. Routific

Routific is another delivery management solution that provides two options for collecting proof of delivery.

Your drivers can use the browser-based Routific Driver Lite app or the Routific mobile apps for Android and iOS.

But there’s a catch.

With the Lite app, drivers can capture only signatures. The full-fledged driver app allows drivers to capture photos along with signatures.

Routific doesn’t offer proof of delivery under their basic plan.

You need to buy their advanced plans to access proof of delivery and other features such as live progress tracking, customer notifications, and API integrations.

Routific offers a 7-day free trial.

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5. OptimoRoute

OptimoRoute lets delivery drivers capture customer signatures, electronic notes, and photos as proof of delivery. Drivers can even add multiple images to one order.

The Live and Analytics tab shows all the electronic PODs. You need to download the PDFs before sharing the proof of delivery documents with customers.

But, you can enable electronic proof of delivery within real-time order tracking. This way, customers can view the service or delivery note immediately upon job completion.

OptimoRoute also helps optimize routes and delivery schedules, provides live ETA and breadcrumbs, route history, and has a dedicated driver mobile app.

Like Routific, you need to buy their expensive plans to access the proof of delivery and other critical features like real-time order tracking and analytics and to plan multi-day long-haul routes.

OptimoRoute offers a 30-day free trial.

Multi-Stop Route Planner App

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6. Track-POD

Initially developed as a specialized electronic proof of delivery app, Track-POD has a full range of delivery management features.

It offers several PoD options, including electronic signatures, barcode scanning, photo capture, and a custom field to add information. Drivers can add up to 10 photos for proof of delivery.

Plus, Track-POD allows adding timestamps and geotags to pinpoint the exact time and location of electronic proof of deliveries.

In addition, the software generates a customizable proof of delivery PDF for each delivery.

It also offers PIN code proof of delivery confirmation. But, you can only access this feature if you subscribe to their advanced plans.

You can use Track-POD for 7 days for free.

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How to Choose the Right Proof of Delivery App

Here are the must-have features to look for when choosing the right proof of delivery app.

e-Signature

The first important feature of a proof delivery app is e-signature. This allows the end customer to sign electronically on the driver’s phone or tablet. The signature is then saved as proof that the person received their package.

Barcode Scanning

A bar code scanning feature is useful for drivers.

For example, a driver can quickly pick up an item, scan the e-ink barcodes, and then scan it when delivered. This is good for your work order entries and record keeping.

It also helps avoid delivery mistakes that might happen because the driver can’t see the items well enough or forgets what was delivered before or after.

Real-Time Tracking

Real-time GPS tracking allows you to monitor your team’s progress while ensuring driver safety and timely deliveries to the right address.

It improves customer satisfaction by reducing delays and uncertainty about delivery times and providing accurate ETAs.

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Image Capture and Storage

Make sure the proof of delivery app you will be using allows photo capture and storage so that delivery drivers can take photos of what they delivered and where.

Such visual evidence can be useful in disputes.

Frequently Asked Questions (FAQs) about Proof of Delivery Apps

What is proof of delivery software?

Proof of delivery software helps collect customers’ signatures, photos, and essential data electronically and store them on the cloud to confirm an order delivery.

What is a proof of delivery record?

A proof of delivery record is a document or digital entry confirming that goods have been delivered to the recipient. It includes details such as delivery date, time, and recipient’s signature.

What is POD in courier?

In courier services, POD stands for proof of delivery, which confirms that an item has been successfully delivered to the intended recipient. It typically includes details like the recipient’s signature and delivery time.

Is proof of delivery necessary?

Yes, because it is proof that the intended recipient got the package. This helps settle customer disputes and improve delivery accuracy.

Is a photo proof of delivery?

Yes, you can use a photo as a visual confirmation for proof of delivery.

Final Thoughts about the Best Proof of Delivery App

Proof-of-delivery apps are essential for the logistics and transportation industry. A route optimizer with an integrated PoD feature can transform your delivery operations and customer experience, no matter whether you have a national or local delivery business.

In one app, you can plan and schedule routes, monitor drivers, provide accurate ETAs, and capture signatures or photos.

Try Route4Me for 7 days for free and see it yourself.

Want To See For Yourself How Route4Me Can Help with Proof of Delivery?

Whether you want to slash the time it takes you to plan routes for your drivers, increase the number of stops they can make, or keep your customers satisfied knowing that your drivers show up on time… Route4Me helps you achieve that!
USE ROUTE4ME FOR 7 DAYS FOR FREE
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About author: Rahul Dasgupta

Rahul Dasgupta is a content writer with over 20 years of work experience. He holds a master’s degree in computer science and has written thousands of blog posts on route planning and scheduling, making it easy for readers to learn about these complex topics. Rahul enjoys playing tennis in his spare time and loves cuddling with his pet labrador Shinu. Rahul is a big fan of Roger Federer, Messi, and Bill Gates - he admires their drive to be the best at what they do and their philanthropic efforts.

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About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.