How Route Optimization Software Can Help You Prevent Driver Fraud

How Route Optimization Software Can Help You Put an End to Driver Fraud
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Fraud happens all the time. For example, an Atlanta driver was arrested a few years ago for using his tractor-trailer to transport three million dollars worth of cocaine.

But fraud isn’t as obvious as a truck full of cocaine. The average business loses 5% of its revenue to fraud – it mostly takes a mundane form, such as employees inflating their work hours or using company fuel cards to fill up their personal vehicles.

Those mundane forms of fraud can be difficult to detect. At least, they’re difficult to detect when you don’t have Route4Me. With our route optimization software, it’s easy to see exactly what your field employees are doing at all times.

Detect Congregations

Field employees meeting up in the middle of their routes can point to fraud. They might be hanging out instead of working, or it could even be something more serious.

Route4Me has a GPS tracking feature that flags whenever two or more drivers share the same location at the same time. Our route optimization software allows you to see the location, length, and frequency of these congregations.

Of course, there are reasons for drivers to meet up that have nothing to do with fraud. Maybe they took their lunch break together, or maybe they needed to transfer a package that was accidentally loaded into the wrong vehicle.

Congregation detection gives you the information you need to see if something looks suspicious. Then, you can talk to your team about it and use your judgment to determine whether or not you have a problem.

Stop Time Theft

Payroll is certainly one of your biggest business expenses. In fact, there’s a good chance it’s your absolute biggest expense.

Time is money! You pay your workers to work for you. Whenever they do something other than work, it does more than just reduce productivity. It costs you.

With Route4Me, you’ll be able to see: are your field employees sticking to their routes, or are they veering off course? Are they covering the amount of distance they should be covering, or does GPS tracking data show that they’re driving significantly more or significantly less than that?

It’s hard to evaluate workers when they’re on the road and you can’t see them. Advanced route optimization software, though, gives you so much information about driver activity that it feels like you’re right there in the backseat. Our proprietary algorithm incorporates tracking data, activity logs, mobile smartphone app usage data, places visited and visitation patterns into our fraud flagging modules.

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Want To See For Yourself How Route4Me Can Boost Your Profits?

Whether you want to slash the time it takes you to plan routes for your drivers, increase the number of stops they can make, or keep your customers satisfied knowing that your drivers show up on time… Route4Me helps you achieve that!

Start Free 14 Day Trial

Put An End To Hour Inflation

Hour inflation is especially common in businesses that depend on field staff.

Say your company hires a bunch of salespeople to increase sales, and then you find out that the field reps claim to have visited certain client locations without any record that they have actually done the work. Can you trust them?

Route4Me takes trust out of the equation. With our geofencing feature, each visit is automatically recorded. If a field rep doesn’t go to a stop, you’ll know that the visit was never made. Also, our eSignature feature lets customers sign for deliveries on your field rep’s mobile device and provide proof of delivery that way.

What strategies are you using to counter fraud in your business? Do you have any questions about this article? Feel free to ask in the comments section below.

Finally, answering these three quick questions correctly will ensure that you truly understand the fraud-fighting capabilities of delivery optimization software:

  1. What are some examples of mundane fraud?
  2. How can route optimization software help you stop time theft?
  3. How can the eSignature feature of a route planner help you counter fraud?
Route4Me

Want To See For Yourself How Route4Me Can Boost Your Profits?

Whether you want to slash the time it takes you to plan routes for your drivers, increase the number of stops they can make, or keep your customers satisfied knowing that your drivers show up on time… Route4Me helps you achieve that!

Start Free 14 Day Trial

About author: Rahul Dasgupta

Rahul Dasgupta is a content writer with over 20 years of work experience. He holds a master’s degree in computer science and has written thousands of blog posts on route planning and scheduling, making it easy for readers to learn about these complex topics. Rahul enjoys playing tennis in his spare time and loves cuddling with his pet labrador Shinu. Rahul is a big fan of Roger Federer, Messi, and Bill Gates - he admires their drive to be the best at what they do and their philanthropic efforts.

Route4Me

About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.