Fraud happens all the time. For example, an Atlanta driver was arrested a few years ago for using his tractor-trailer to transport three million dollars worth of cocaine.
But fraud isn’t as obvious as a truck full of cocaine. The average business loses 5% of its revenue to fraud – it mostly takes a mundane form, such as employees inflating their work hours or using company fuel cards to fill up their personal vehicles.
Those mundane forms of fraud can be difficult to detect. At least, they’re difficult to detect when you don’t have Route4Me. With our route optimization software, it’s easy to see exactly what your field employees are doing at all times.
Detect Congregations
Field employees meeting up in the middle of their routes can point to fraud. They might be hanging out instead of working, or it could even be something more serious.
Route4Me has a GPS tracking feature that flags whenever two or more drivers share the same location at the same time. Our route optimization software allows you to see the location, length, and frequency of these congregations.
Of course, there are reasons for drivers to meet up that have nothing to do with fraud. Maybe they took their lunch break together, or maybe they needed to transfer a package that was accidentally loaded into the wrong vehicle.
Congregation detection gives you the information you need to see if something looks suspicious. Then, you can talk to your team about it and use your judgment to determine whether or not you have a problem.
Stop Time Theft
Payroll is certainly one of your biggest business expenses. In fact, there’s a good chance it’s your absolute biggest expense.
Time is money! You pay your workers to work for you. Whenever they do something other than work, it does more than just reduce productivity. It costs you.
With Route4Me, you’ll be able to see: are your field employees sticking to their routes, or are they veering off course? Are they covering the amount of distance they should be covering, or does GPS tracking data show that they’re driving significantly more or significantly less than that?
It’s hard to evaluate workers when they’re on the road and you can’t see them. Advanced route optimization software, though, gives you so much information about driver activity that it feels like you’re right there in the backseat. Our proprietary algorithm incorporates tracking data, activity logs, mobile smartphone app usage data, places visited and visitation patterns into our fraud flagging modules.
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Put An End To Hour Inflation
Hour inflation is especially common in businesses that depend on field staff.
Say your company hires a bunch of salespeople to increase sales, and then you find out that the field reps claim to have visited certain client locations without any record that they have actually done the work. Can you trust them?
Route4Me takes trust out of the equation. With our geofencing feature, each visit is automatically recorded. If a field rep doesn’t go to a stop, you’ll know that the visit was never made. Also, our eSignature feature lets customers sign for deliveries on your field rep’s mobile device and provide proof of delivery that way.
What strategies are you using to counter fraud in your business? Do you have any questions about this article? Feel free to ask in the comments section below.
Finally, answering these three quick questions correctly will ensure that you truly understand the fraud-fighting capabilities of delivery optimization software:
- What are some examples of mundane fraud?
- How can route optimization software help you stop time theft?
- How can the eSignature feature of a route planner help you counter fraud?
Want To See For Yourself How Route4Me Can Boost Your Profits?
