Happy employees lead to happy customers. Everyone knows that. It’s Business 101.
The question is, what can you do to make your employees happier?
GPS tracking software will help.
Everyone Wants To Be Treated Fairly
Your employees want to be treated fairly, of course. When they work hard, they should be rewarded for it.
This is a problem, though, for courier companies, propane delivery services, and other businesses that send employees out to meet with customers. You can’t see your employees when they’re on the road, so how do you know what they’re really up to? They might be sticking to their route and staying on schedule, or they might be taking unsanctioned breaks while they’re on the clock.
GPS tracking software allows you to accurately assess driver performance. You’ll be able to see exactly what your drivers are doing on their routes in real-time. With that information, you’ll know which drivers deserve a raise, and which need a little more training.
Your drivers will see that the raises and promotions you dole out are based on objective assessments, so they’ll have all the incentive they need to work hard for you.
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GPS tracking also lets you take advantage of geofencing.
Geofencing involves drawing custom borders over a real-world map. Then, you can set it up so that certain actions are triggered when your driver crosses through one of those borders.
You can use geofencing to automate the process of checking in and out of stops. That’ll save your drivers 30 seconds or so at each stop.
30 seconds may not sound like much, but think about all the stops your drivers make over the course of a week, a month, a year. Over time, automating the check-in/check-out process will save you a lot of money.
Related : Automate Your Delivery Logs: How Geofencing Is Eliminating Tedious Paperwork
GPS Tracking Software Will Help You Attract Good Drivers
Every company wants excellent drivers, but there are only so many to go around…
If you can manage to attract the best drivers to your business, you’ll have an advantage over your competitors. Conversely, if the best drivers choose to work for one of your competitors, they’ll have an advantage over you.
In addition to making your current drivers more productive, GPS tracking software will help you attract top talent to your organization.
For one thing, GPS tracking acts as a sort of screening process. If a prospect isn’t comfortable with GPS tracking, that’s a huge red flag. They’re probably used to how the freedom of driving for a living lets them work at their own pace and take breaks whenever they want. They want to remain unsupervised. That’s somewhat understandable, but you don’t want unmotivated people like that to work for you.
And again, employees want to be treated fairly. If they work overtime, they should be paid for it. But paper records can get lost, and memories can’t be trusted. An Android route planner gives drivers a way to prove exactly how much they worked. Your drivers will love that!
GPS tracking makes a driver’s job less stressful. Getting lost reflects poorly on them – if they’re late to a customer, that could cost them a promotion, or even their job. GPS tracking saves drivers from getting lost. They’ll rest easy knowing that they can always show up on time and keep their job secure.
Final mile optimization software also lets you quickly design routes that work for every customer’s availability windows. That makes everyone’s job easier.
Related : How GPS Tracking Will Help Attract The Best Drivers To Your Business
No More Lost Confirmation Slips
Before you invest in final mile delivery software, make sure it has a GPS tracking feature.
You’ll want to confirm your dynamic routing software has an eSignature feature as well.
Here’s the problem with using paper slips to collect confirmations: they’re easy to lose. What will you do if a customer claims a package was never dropped off, you driver claims that they did drop it off, and then it turns out that you lost the confirmation slip?
In that scenario, you can either trust the customer and alienate your driver, or trust your driver and alienate the customer. There is no good option.
That problem is solved by eSignature software. It allows customers to sign for deliveries directly on your driver’s mobile device. There’s nothing to lose! If there’s a dispute, you’ll know exactly what went down.
https://www.youtube.com/watch?v=8mZLCH-S-So
Improve Driver Safety
GPS tracking software doesn’t just show you where your drivers are. It shows you how fast your drivers are going, too.
Speeding is a waste of gas, and it puts your drivers at greater risk of getting into an accident.
When your map routing software has a GPS tracking feature, this isn’t an issue. It’ll show you when your drivers are speeding, so you can get them on the phone and tell them to cut it out right away. Also, your drivers will be less likely to drive recklessly in the first place when they know they’re being watched.
So, do you have any questions about final mile optimization software? Have you ever used last mile delivery optimization before? Let us know in the comments section below.
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