Questions to Ask About Sales Territory Mapping Software

Hold Your Horses! Before You Buy Sales Territory Mapping Software, Ask Yourself These Questions First
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Sales territory mapping software is an invaluable asset to your business. It allows your sales reps to visit more people per day. They’ll be able to convert more prospects into customers, so you’ll be able to make more money. 

But not all sales mapping software is the same. Some software companies will entice you with a seemingly good deal, only to hit you with a barrage of hidden fees once you’ve committed to a contract. Others will leave you hanging when you’re in need of support.

You need to tread carefully when picking your map route planner. To ensure you make the right call, ask yourself the following questions before you buy sales routing software:

#1 What Are Your Needs?

First things first – what are you actually looking to get out of map routing software?

Is your biggest priority finding an easier way to manage your territories? Or is lead generation more important to you?

Different programs have different features. What works well for one business may not work well for another.

Create a list of the specific features you want from your software. Do you need GPS tracking? Would an interactive map screen be useful? How about route optimization, advanced analytics, and team hierarchy? Make a note of everything that might be helpful.

Read the following article to learn more about which route planner features will help you address your sales territory mapping needs:

How To Create A Successful Sales Territory Plan That Will Improve Your Bottom Line

#2 Is It Scalable?

Your business isn’t static. Every year, you’re either doing better or worse than the year before (hopefully better).

That’s why you need software that can scale to fit your needs. A cloud-based route planner can easily accommodate the number of drivers you have, whether that number is one or 100 or anything in between.

#3 Is It Easy To Use?

You won’t be able to benefit from final mile optimization software if your drivers can’t figure out how to use it.

#4 Is There A Free Trial?

But how will you be able to determine if software is easy to use before you buy it?

That’s what makes a free trial so important. If a software company is unwilling to let you test their product before you purchase it, that’s a huge red flag. Use a company that’s confident enough in their product to let you try it out instead.

Want To See For Yourself How Route4Me Can Boost Your Profits?

Whether you want to slash the time it takes you to plan routes for your drivers, increase the number of stops they can make, or keep your customers satisfied knowing that your drivers show up on time… Route4Me helps you achieve that!
Start Free 7 Day Trial

#5 How Good Is Their Support?

Another benefit to a free trial is that it gives you a chance to test the company’s support staff.

Even if you don’t encounter a problem during your trial, give their support line a call anyway. Did they pick up right away, or did you have to leave a message? Send them an email, too. Did they respond quickly? Do they offer any other way to reach them, such as an online chat room?

When something goes wrong, you should be able to receive support quickly. Your business will be much less productive for as long as it takes for the problem to get fixed.

#6 Are There Any Hidden Expenses?

Cost is one of the most important factors to consider when buying route optimization software. The most affordable options you find are probably going to catch your eye.

Route Planning & Optimization, What You Should Be Looking For?

Be careful. Don’t let a too-good-to-be-true sticker price fool you. Some routing optimization software providers will trick you by offering a low initial price that obscures how much their product will actually cost you in hidden fees and other unexpected expenses. 

Watch out for:

  • Setup fees
  • Maintenance fees
  • Onboarding training fees
  • Software update fees
  • A cap on the number of routes you can create

There are plenty of route mapping software options available that don’t include these fees. You don’t have to put up with it.

Read the following article to learn more about the potential hidden costs of route scheduling software:

10 Things To Ask A Route Optimization Software Provider Regarding Hidden Costs

#7 Is The Company Credible?

Building a route planning program is difficult. The algorithms that power dynamic routing and sale territory mapping software are very complex and takes years to perfect.

So you shouldn’t trust any company that’s new to the scene. In most cases, it’ll take them a few years to really figure things out. There’s no reason for you to deal with their learning curve. Instead, use a company that’s been around for a while and knows what they’re doing.

Are there any other factors you think are worth considering when evaluating sales territory mapping software? Let us know in the comments section below.

Want To See For Yourself How Route4Me Can Boost Your Profits?

Whether you want to slash the time it takes you to plan routes for your drivers, increase the number of stops they can make, or keep your customers satisfied knowing that your drivers show up on time… Route4Me helps you achieve that!
Start Free 7 Day Trial

About author: Rahul Dasgupta

Rahul Dasgupta is a content writer with over 20 years of work experience. He holds a master’s degree in computer science and has written thousands of blog posts on route planning and scheduling, making it easy for readers to learn about these complex topics. Rahul enjoys playing tennis in his spare time and loves cuddling with his pet labrador Shinu. Rahul is a big fan of Roger Federer, Messi, and Bill Gates - he admires their drive to be the best at what they do and their philanthropic efforts.


About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.