last mile problem

How to Solve the Last Mile Problem

The last mile problem has always been there. According to a study, 59% of US companies believe that the last mile is the most inefficient process in the supply chain. But, the last-mile problem has increased manifold since the pandemic started. According to research, last year the US witnessed the highest eCommerce growth in the […]

How to Overcome Last-Mile Delivery Challenges

It’s a no-brainer that a superior last-mile experience helps engage and retain customers and encourages repetitive purchases. In fact, reports say that happy customers pay higher delivery charges for fast delivery service and purchase more frequently. But, making a seamless last-mile delivery is easier said than done. The last-mile is the most expensive link in […]

COVID crush? 3 tips to manage the last-mile delivery surge

The global logistics industry is going through a stress test. With millions of people around the world working from home, self-isolating or being quarantined during the COVID-19 pandemic, the demand for online deliveries of food, groceries, and even medical supplies has increased manifold. For most logistics providers and retailers, this sudden demand is unlike anything […]

5 Last Mile Delivery Optimization Methods That Really Work

With consumers expecting same-day delivery from eCommerce companies, the majority of them are dissatisfied with the delivery experience. The top causes of dissatisfaction- as highlighted in a Capgemini report– are no same-day delivery, high delivery prices, and late deliveries. So why not invest time and effort to keep customers happy through last-mile optimization?  But what […]