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last mile problem

How to Overcome Last-Mile Delivery Challenges

It’s a no-brainer that a superior last-mile experience helps engage and retain customers and encourages repetitive purchases. In fact, reports say that happy customers pay higher delivery charges for fast delivery service and purchase more frequently. But, making a seamless last-mile delivery is easier said than done. The last-mile is the most expensive link in […]

COVID crush? 3 tips to manage the last-mile delivery surge

The global logistics industry is going through a stress test. With millions of people around the world working from home, self-isolating or being quarantined during the COVID-19 pandemic, the demand for online deliveries of food, groceries, and even medical supplies has increased manifold. For most logistics providers and retailers, this sudden demand is unlike anything […]

5 Last Mile Delivery Optimization Methods That Really Work

With consumers expecting same-day delivery from all companies, and especially those with an ecommerce presence, the majority of consumers are continuously dissatisfied with their delivery experience. The top causes of dissatisfaction- as highlighted in a Capgemini report– are (1) no same-day delivery, (2) high delivery prices, and (3) late deliveries. So as a business owner […]