Tracking employees during the pandemic can infuriate your team. They are already going beyond the norm to make deliveries or show up at the customers’ doors on time, risking their lives in the process. So, scrutinizing their work with employee monitoring software can make them feel that you don’t trust them and don’t value their […]
When employees work under the same roof as the managers, it is easy for the managers to keep an eye on the employees’ activities and ensure the best performance. But, when the employees are on the road, the managers don’t have the same visibility. So, you might feel that the employees are slacking off at […]
Do you know what your drivers are up to? They might be working hard and staying on schedule… or, they might be taking breaks and goofing off while they’re on the clock. You can’t see them, so how do you know? This is what makes tracking field personnel so important. With GPS tracking, you can see where […]
Gas ain’t cheap. Businesses that send employees out to meet with their customers are very aware of this fact. Every dollar spent on gas is a dollar that could have been used for something else instead. Figuring out how to use less gas allows businesses to increase their profit margins significantly. So, what can you […]
It doesn’t matter whether you run a one-man show or an international chain of stores – the customer is always king. Without them, you wouldn’t have a business. If you need to send employees out to meet with customers, then it’s incredibly important that your drivers show up on time. Keep your customers waiting, and they’ll get […]
When it comes to keeping your customers happy, arriving on time is just as important as product or service quality. Being late will upset your customers. They might even leave you for one of your competitors. Worse yet, they might go online and leave you a bad review. In that case, you’re not only losing your […]
It was a beautiful sunny Monday, after a rainy week. Like every other day, I went for a morning walk and there I met my long-time friend, Jake who runs a courier company. He expressed his frustration about how last week’s bad weather caused delays in his pickups and deliveries and annoyed his customers. But, […]
Managing a single driver is easy. But, managing multiple drivers can be a Herculean task. And, the more drivers you need to manage, the more complex the situation will become. So, what kind of challenges could you face? How would you overcome such challenges? And how routing optimization software can help? Let’s demystify this. Handling Too […]
You like to think you know your drivers well. These are people you see at work constantly, people you took the time to carefully evaluate when you decided to hire them in the first place. Surely you can trust them to not commit fraud, right? Well, we don’t mean to be cynical, but you can never […]
Drivers often indirectly drive the direction of a company based on their terms. And if you are not proactive in monitoring your drivers, you’ll be left in the dark. You might have no idea that they are taking longer lunches, or doing personal stops every day or a number of other tasks unrelated to work. […]
