Imagine you have ordered an item online and it said you would receive your package in one to three working days. You then wait for five days, but you neither receive your package nor any information regarding the location of it. What would you do? Would you keep waiting or would you cancel the order? […]
If you’re still using the traditional paper-based proof of delivery method, it’s time to start using an app. With the Covid-19 pandemic raging worldwide, contactless has become the new normal. Research shows that technologies that enhance contactless activities are becoming more popular. Simply put, it’s time you invest in an electronic proof of delivery app. […]
The year 2020 could have given any popular sci-fi movie a run for their money. Most of what was only mere imagination has now become a reality, thanks to this past year. Remember those sci-fi movies where robots do all biddings for humans? One way it is almost coming true is through delivery drones and […]
Several organizations have reported gaining benefits from using Route4Me’s multi-stop route planner to plan and optimize routes and ensure on-time delivery of the critical supplies to every door during the pandemic. And Harris County Precinct 2 is the new addition to the RouteMe’s long list of happy users. The Texas Association of Counties has named […]
Imagine you have had a recent online shopping spree, and now you are eagerly waiting for the packages to arrive. You get an update that it is due to arrive today, and you wait the whole day, staring at the door, only to be informed that the delivery has been canceled because the “recipient is […]
Have you heard of middle mile delivery? Middle mile is a startup term. In the industry, the more common expression is “local distribution” according to David Marcotte, SVP of Americas at Kantar. Behemoths, such as Amazon and Walmart, have already started making mid mile deliveries, while small retailers and logistics companies are catching up. But, […]
Running a retail business has become harder. The competition has become fierce, forcing many companies to explore new ways to gain a competitive advantage. Reducing expenses and inventory in the supply chain, shortening delivery cycles, and responding to demand faster are just some of the ways retailers are trying to improve. All of this is […]
Before you start reading about the necessary driving skills, first just go on Twitter or Reddit and search for “bad delivery drivers.” You’ll find hundreds of cringe-worthy stories, for example, the story below. Door Dash @DoorDash @DoorDash_Help – you need to fix your delivery approach! Multiple stops by drivers, slow drivers, etc = Cold & […]
Reverse logistics is one of the most complex processes in the supply chain. After all, the supply chain was traditionally created to flow in one direction only from the suppliers to the end customers. However, increasing competition among retailers, changing customer expectations, and a marked growth in online shopping have made reverse logistics a regular […]
Curbside pickup is gaining ground, especially to keep both customers and employees safe during the COVID-19 pandemic. According to a report, 85% of shoppers increased curbside pickup orders compared to the pre-pandemic rates. Interestingly, curbside pickup had already been around, but it was generally restricted to larger retailers, such as Walmart, which led the curbside pickup […]
