Using high-availability and multi-datacenter clustering and has had 99.9% percent uptime since 2009. Typically, issues are related to third-party network providers or code deployments that had to be reverted. In addition to server reliability, system-wide latency for our core optimization engine is averaging 1 millisecond and the fully loaded time to plan new routes is approximately 150 milliseconds, which includes writing all route data persistently to multiple databases and search clusters.
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