The Customer
ENYP – EQUIPPING | NURTURING | YOUNG PEOPLE
ENYP – EQUIPPING | NURTURING | YOUNG PEOPLE – is a Charity running the “Picnic Project” that focuses on providing fresh food to underprivileged individuals and families in the Greater Norwich area, Connecticut.
Challenges
Since the start of the COVID-19 outbreak, ENYP has had numerous requests for additional and emergency food support.
As a response, ENYP had to shift their entire operation to offer food via a delivery service rather than a collection service.
Due to the shift in their operations, the main challenge for ENYP was to ensure maximum efficiency in terms of time and travel-related expenses to be able to balance the costs and continue running their extended operations.
Solution
Route4Me provides the ability to get the most efficient results without any additional vehicles, team members, drivers, or any other assets.
Route4Me allows various organizations to optimize the most cost-efficient routes for the most optimal number of drivers and vehicles – and that’s exactly what ENYP was looking for:
The ability to automatically optimize delivery stops into the quickest order for routes, as this helps to ensure time efficiency, minimizes our travel costs, and also helps us to ensure our staff and volunteers are time efficient in their hours supporting the project.
Implementation
The process has been very easy, and we have not needed any assistance from the help team in understanding the software.
Implementing a new solution organization-wide can be extremely time-consuming and expensive, especially during a crisis.
With a zero learning curve and no need for any special hardware or software, Route4Me can be implemented into almost any organization within a couple of hours.
Benefits
The Route4Me app has been invaluable in enabling us to plan our delivery routes to multiple addresses, and coordinating our teams and volunteers for deliveries.
Since ENYP had to convert their operations to a last mile delivery model, communication and coordination of team members in the field were crucial for the entire process.
To accommodate that, Route4Me provides the ability to optimize the most cost-efficient routes and dispatch them in real-time to field members’ iOS and Android smartphones. Furthermore, Route4Me’s mobile apps offer features such as integrated navigation, safe and touchless delivery features, real-time team chat, and more.
Within the first six weeks of the COVID-19 outbreak, ENYP had to adapt their operations on the fly, increasing their deliveries by 357%.
Route4Me was able to help ENYP make a smooth transition to a last mile delivery business model in a minimal amount of time and without additional resources, staff, or vehicles.
